Portea receives ‘Mark of Sustained Quality’ for its healthcare services
Portea Medical has been awarded with the “Mark of Sustained Quality” by the Quality and Accreditation Institute for a period of 3 years, starting November 2019. With this, it has become the first homecare health company to receive accreditation from multiple cities.
The Quality and Accreditation Institute (QAI) has set a criterion for the home healthcare industry, opening doors for a large section of the country’s ageing population. The need for home healthcare in India is high due to the growing population, increasing percentage of chronic diseases and lack of hospitals beds.
B.K. Rana, CEO of the Quality and Accreditation Institute, said: “At QAI, our objective is to bring self-regulation through standardization in all sectors of the healthcare industry.”
“Home healthcare is integral in the Indian context due to many reasons. Hospital beds are always at a premium and it’s better for recovery to happen at home rather than in a hospital”, says Dr. Vishal Sehgal, Medical Director of Portea Medical. He believes that the home healthcare sector had been disorganised to a great extent with the least control over the quality registrations and qualifications of the officials until recently. Dr Sehgal further emphasized upon how essential the QAI accreditation and recognition for the standardised service is for the people doing sincere work in this sector.
In over six years post its initiation, Portea has provided home care health services to more than 3.5 million patients in 16 cities in India including Bengaluru, NCR, Mumbai, Pune, Kolkata, Chennai, Hyderabad, Vijayawada, Ahmedabad, Lucknow, Chandigarh, Jaipur, and Indore. It offers services of elder care, lab tests, physiotherapy, nursing services, doctor consultations and vaccinations, among many others.
The evaluation criteria of home healthcare set by QAI consists of a total of 9 chapters, 69 standards and 278 criteria in order to help regulate and deliver quality care and take optimal medical aid to patient’s home.